FaroLog InREQUESTS → RESOLVED
Service requests triaged in seconds
Faro reads every tenant request, creates incidents, assigns vendors, and drafts responses. You approve.
Every request triaged
AI reads every tenant request the moment it arrives. Classification happens in seconds.
Smart routing
AI suggests the right vendor or staff member based on request type and priority.
Response in seconds
AI drafts professional responses. Edit if you want, then send with one click.
New Email Received
Just now • condo@farobeach.com
Pool pump making strange noise
Hi, I noticed the pool pump has been making a grinding noise since yesterday. It sounds like something might be stuck in there. Can someone take a look?
Duplicate detection
AI warns you if a similar request already exists. Never create duplicate tickets.
Human-in-the-loop
AI recommends, you approve. No ticket is created without your explicit approval.
Complete audit trail
Every decision logged with timestamp and approver. Full visibility for management.
Every request triaged
AI reads every tenant request the moment it arrives. Classification happens in seconds.
Smart routing
AI suggests the right vendor or staff member based on request type and priority.
Response in seconds
AI drafts professional responses. Edit if you want, then send with one click.
Duplicate detection
AI warns you if a similar request already exists. Never create duplicate tickets.
Human-in-the-loop
AI recommends, you approve. No ticket is created without your explicit approval.
Complete audit trail
Every decision logged with timestamp and approver. Full visibility for management.
How it works
Request arrives
Tenant submits request via email, portal, or phone. Faro sees it immediately.
AI analyzes
AI classifies, extracts key info, checks for duplicates, suggests vendor.
You review
See the recommendation. Approve, edit, or dismiss with one click.
Done
Ticket created, vendor notified, tenant gets confirmation. All logged.
Every request type handled
HVAC
AC not cooling, heating issues, thermostat
Plumbing
Leaks, clogs, water pressure, fixtures
Electrical
Outlets, lighting, breakers, wiring
Security
Access cards, cameras, alarms, locks
Janitorial
Cleaning, trash, pest control
Common Area
Lobby, elevators, parking, landscaping
The results speak for themselves
saved per year
per request on average
requests processed
Everything property managers need
We'll process your real requests live