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FOR CONDO BOARDS IN PUERTO RICO

Nothing falls through the cracks.

Faro catches work from email, chat, calls, and meetings and turns it into tracked action.

Built for Law 129. Built for bilingual boards. Built for how buildings actually run.

Work starts everywhere. Faro catches it.

Email

Reads it. Routes it. Drafts it.

Voice

Logs it. Answers it. Acts on it.

Chat

Catches it. Tracks it. Remembers it.

Meetings

Records it. Extracts it. Moves it.

CALL → ACTION

A phone call becomes tracked work

Report an issue. Check a balance. Ask a question. Faro logs the call, captures the transcript, and moves the next step forward.

app.getfaro.com/voice

"There's a water leak in unit 4B..."

  • Calls become incidents
  • Balance checks by voice
  • Transcript and summary saved
See how it works
EMAIL → ORDER

Every email lands where it belongs

Faro reads owner emails, classifies them, drafts the reply, and turns the real issues into tracked work.

app.getfaro.com/ai-inbox
ACTION NEEDED3

Sofia Martinez

Pool pump making noise

OWNER REQUESTHIGH

Juan Hernandez

Parking spot question

ADMINISTRATIVE

Roberto Garcia

AC unit not cooling

OWNER REQUESTHIGH
  • Triage in seconds
  • Draft replies ready
  • No buried requests
See how it works
MEETING → MOTION

What gets said gets tracked

Faro records the meeting, drafts the minutes, pulls out action items, and opens incidents from what the board discussed.

app.getfaro.com/meetings

Recording board meeting...

  • Minutes drafted automatically
  • Action items extracted
  • Nothing said gets lost
See how it works
ARREARS → PRESSURE

Collections move on time

Faro sends the notice, tracks the timeline, and keeps the paper trail clean.

  • Day 8, 15, 30, 60 flows
  • Bilingual notice templates
  • Law 129 aligned
See how it works
REQUEST → RESPONSE

Vendors stop slipping through

Faro sets the clock, sends the reminders, and escalates before deadlines get missed.

  • Automatic SLA timers
  • Escalation before breach
  • Clean accountability trail
See how it works
MONEY → CLARITY

The board sees the money fast

Cash, arrears, balances, notices, and exposure in one place.

  • Cash position
  • Arrears aging
  • Collection progress
See how it works

The system remembers. Owners stay informed.

Intelligence and transparency on top of everything above.

QUESTION → ANSWER

Ask Faro. Get the answer.

Faro searches your documents, minutes, emails, and history so the board spends less time digging and less time guessing.

app.getfaro.com/ask-faro
ASK FARO

Searching documents...
See how it works
BOARD → COMMUNITY

Owners know what's happening

Updates, documents, and notices stay visible, so fewer questions bounce back to the board.

app.getfaro.com/notifications
NEW NOTICE

Subject

Water Service Interruption — Mar 25

The municipal water authority has scheduled maintenance for March 25 from 8:00 AM...

To:All residents (10 units)
See how it works

The math works

193-495

Hours saved per year

$40k+

Average annual savings

5.5-6.7x

ROI for typical condo

See Faro Run a Real Condo

Less follow-up. Fewer misses. Faster decisions.

Focused where it matters

Faro is purpose-built for Puerto Rico condominiums, with deep support for Law 129, bilingual workflows (EN/ES), and local operating realities like hurricane preparedness and utility coordination.

Expansion to additional jurisdictions is planned. If you manage properties outside Puerto Rico and want to explore a compliant rollout, contact us.